Utah's Public Employees Health Plan: An Audit

Last week both the Salt Lake Tribune (here) and the Deseret News (here) reported that the Utah Legislative Inspector General had published a report about Utah's unique method for providing health benefits to state and other public employees: PEHP. You can find the full audit report here. The newspapers both reported that the legislative auditor general criticized PEHP, which is accurate. But it is important to understand the entire context of the audit before passing judgment on PEHP. Here are some excerpts from the Legislative Auditor General:

The Public Employees Health Program (PEHP) is a non-profit,
self-funded trust managed by the Utah State Retirement Board. In
accordance with Utah Code 49-20-401: “[PEHP] shall: act as a selfinsurer of employee benefit plans and administer those plans.” The
state must participate in the program on behalf of its employees;
however, other employers, including political subdivisions and
educational institutions, are eligible, but are not required, to
participate in the program on behalf of their employees.
PEHP administers health insurance programs for public agencies
including: State of Utah, counties, cities, special service districts, and
school districts. Currently, PEHP provides health insurance coverage
to state employees through six different plans.
Utah Retirement Systems (URS) is an independent governmental
agency and PEHP is a program within URS. PEHP was created by
the state legislature and began as a division of state government.
Group Insurance was established by mandate in 1961 to provide
insurance coverage for public employees. In 1976, Group Insurance
was made a division of URS. Then in 1977, the administration of the
health insurance program was brought in-house, and the Public
Employees Health Program was established.
PEHP offers all benefit plans on a self-funded basis. Self-funding
health insurance is where employers assume responsibility for health
care losses of its covered employees.
The main reason PEHP self-funds is to avoid some of the
insurance costs by having employers retain the risk. Participating
employers, such as the State of Utah, self-fund to retain the “profits”
that normally flow to the insurance company. If the State of Utah did
not self-fund, the state would pay premiums that include a profit
margin as well as a fee for PEHP to assume the risk.
Figure 1.3 PEHP’s State Pool Financial Summary for Fiscal Year
2010. PEHP receives its revenue from all of the employer groups’
premiums. The premiums are used to pay for the various incurred
expenditures.
PEHP’s Medical Pool Operational Balance
Category Amount Percent of Total Expenditures
Total Revenue $ 259,272,475
Health/ RX Claims Paid 230,366,684 96 %
Other Expenditures* 436,612
Admin Expense 10,247,394 4 %
Total Expenses 240,177,466
Net Total (Reserves) $ 19,095,009
*Other expenditures include Reinsurance Premiums, Provisions for unpaid claims and claims incurred but not reported, Reinsurance Claims Paid, Network Access Fees, and Experience Dividends. The State of Utah received a $20 million reimbursement for Reinsurance Claims Paid, which leads to a positive “Other Expenditures” amount.
According to Figure 1.3, the state and its employees paid
approximately $259 million in total premiums and approximately
$230 million of the premiums were applied to pay for medical and
prescription claims, which accounts for 96 percent of total
expenditures for the state risk pool. The net total of $19 million
excess revenue remained at year’s end to cover unexpected claims.
PEHP’s premium rates, which is the amount the employee and the
employer pay together, for the state risk pool have increased
approximately 22 percent for Advantage and Summit Care plans (for
both single and family plans), from fiscal years 2005-2009.
The Public Employees Health Program (PEHP) does not compare
well against other carriers in the local insurance industry. We
compared PEHP (using the state’s insurance pool) to six major
insurance carriers in Utah in terms of claim costs, contract rates with
health providers, utilization, and administrative costs. The
comparison showed the following:
 PEHP has higher medical, hospital, and pharmacy claim costs
than other carriers.
 PEHP’s contract rates with health providers are not as
competitive as rates of most carriers.
 PEHP has a higher utilization of office visits and number of
days spent in the hospital than other carriers.
 PEHP has lower claim administrative costs than all other
carriers.
PEHP’s Administrative Costs Are
Lower than Other Insurance Carriers’ Costs
As part of the local carrier comparison, we also looked at
administrative costs. Administrative costs are only 4 percent of the
state pool’s total expenditures for fiscal year 2010. PEHP’s
administrative costs were the lowest of the local insurance carriers
participating in this audit.
In 2009, the state realized about $2.5 million in cost savings due
to PEHP’s low administrative costs, when compared to the other
carriers.
PEHP’s low administrative costs, when compared with commercial
insurance carriers’ costs, are expected because PEHP self-funds their
health plans. PEHP is not a for-profit insurance carrier like most of
the carriers that participated in this audit. For this administrative cost
comparison each carrier removed premium tax,
commissions, and reinsurance charges.
My comment:
PEHP is being criticized because it does not extract the same price concessions from health care providers that other (mostly for-profit) health insurers in Utah get and because beneficiaries of PEHP have higher utilization rates. What goes mostly unnoticed is the information about PEHP's better performance on administrative costs.
In fact, PEHP has a more favorable administrative performance than the auditor general allows, given that commissions and reinsurance charges were excluded from the reported administrative costs of Utah's mostly for profit private health insurers.
The differences between PEHP and other insurers is a result of business model. Other insurers are operating under the business model described in our previous blog entry about Wendell Potter. The private health insurance business model is all about fleecing subscribers in order to line the pockets of investors. Competition among private health insurers is all about creative benefit denial. This creates a race to the bottom in terms of value offered to the patient. And private health insurers do not mind increasing administrative overhead in order to accomplish their objective: keep as much money from the patient as possible.
PEHP, in contrast, is a trust fund. PEHP holds the funds it receives in trust for its beneficiaries. PEHP sees its job as paying for health benefits in as efficient a manner as possible. PEHP is restricted by law to a potential subscriber market of public employees in the State of Utah. It is, therefore, smaller than the insurers against which it is compared. Naturally, because it is small, it has a harder time negotiating deep discounts from providers. There are no investors, and therefore the revenues are virtually all reserved for the patients who need care.
Which business model do you want to prevail when you are ill or injured? The creative benefit denial with high overhead and maximum profits for the stockholder? or the non-profit trust fund, which seeks to pay for health care in an efficient manner?
The Utah Healthcare Initiative has proposed that the PEHP business model be adopted for financing all health benefits in the state of Utah. This will save billions of dollars just by reducing overhead.
Help us bring this health financing business model to all Utah patients.
Yours,
Dr. Joe Jarvis